DELIVERY & RETURNS


DELIVERY

  • Clothing 3-5 working days within the UK
  • Bags 3- 7 working days within the UK
  • If you require your delivery sooner please email Dominique@rivierachic.com to arrange as this is possible most days, also with the option of NEXT DAY DELIVERY
  • Orders within the UK are sent Royal Mail Signed For and a tracking number will be emailed to you with your dispatch note
  • Riviera Chic will not be responsible for any additional custom or duty fees. Please check your local customs procedures regarding taxes  if ordering from outside of the UK.

Delivery is FREE on all orders over £100.00

RETURNS

If you are not completely satisfied with your purchase:-
  1. Email dominique@rivierachic.com with the item you would like to return, the reason and  your order number
  2. Re-pack the item in sealed bag /box with labels and tags still attached
  3. Return to Riviera Chic Ltd, 90 High Street, Ingatestone, Essex, CM4 9DW
  4. Return postage is to be paid by the customer and we would recommend that they are sent by Recorded Delivery as we cannot be held liable for goods lost in transit
  • We must receive the Return within 14 days from the date of order
  • Returns received after the 14 day time frame will not be accepted
  • Refunds can take up to 14 days to be processed

Please note that any returned items that have been worn, damaged, washed or altered from their original condition will not be refunded.

Please note that 'Sale', 'Swimwear', 'Personalsied items' and 'Accessories' are not returnable unless faulty.
This does not affect your statutory rights.